Privacy Policy
Last updated: June 15, 2026. Review how we manage and safeguard your B2B enterprise information.
Smartwae Electronics ("we", "our", or "us"), based in Dubai, United Arab Emirates, respects your corporate privacy. This Privacy Policy details the policies and processes regarding the accumulation, usage, and security of information obtained when utilizing our wholesale electronics platform (smartwae.ae).
By submitting B2B inquiry sheets or scheduling appointments for our Dubai showroom, you acknowledge and agree to the practices outlined in this policy document.
1. Information We Collect
At Smartwae Electronics, we collect information necessary to process your wholesale transactions, fulfill B2B inquiries, and optimize our digital showroom experience. This includes:
- Company & Account Details: Business name, trade license information, corporate registry details, and designated contact personnel.
- Contact Information: Business email addresses, direct telephone lines, WhatsApp numbers, and warehouse delivery addresses.
- Inquiry & Order Records: Specific product preferences, target batch quantities, custom printing requests, and transaction histories.
- Technical Data: IP addresses, browser types, device information, and anonymous usage data via cookies.
2. How We Use Your Data
We utilize the collected information strictly to process wholesale electronics inquiries, facilitate direct WhatsApp communication with our Dubai sales division, schedule showroom visits, process commercial invoices, and improve our product offerings. We do not sell or lease your business details to third-party marketing brokers.
3. Data Protection & Security
We deploy industry-standard technical and administrative security measures (such as SSL encryption, firewalls, and restricted administrative access) to prevent unauthorized access, alteration, or disclosure of your corporate details. Because electronic distribution networks span globally, your data may be processed on secure cloud nodes in compliance with local privacy frameworks.
4. Third-Party Services & Integrations
Our application integrates with WhatsApp Business API and Sanity CMS to process real-time inquiry forms and update site content. These third-party services only process data in accordance with their respective security policies. When interacting with WhatsApp links on our platform, you will be redirected to WhatsApp's secure app interface.
5. Your Rights & Choices
As a B2B partner, you have the right to request a copy of the corporate records we store, update incorrect billing information, or request the deletion of your account/inquiry history from our internal CRM database. To exercise these rights, please contact our administrative desk in Dubai.
Have privacy questions?
If you have queries regarding data deletion, corporate data processing, or trade regulations in the UAE, please reach out to our legal officer.